But to have one now, i would have to puchase it from Toshiba as they are supposedly not free. Having the disc would almost surely be the solution. Maybe that disc never existed because that feature was originaly available in a partition of the hardrive (that's now erased). It didn't came with a Toshiba Restore Disc. It still had a warranty but i didn't need to use it because everything was working as it should be. When i bought this laptop a year and a half ago, it allready had another owner. Make sure everything is recognized and working before updating the Windows Drivers to the latest versions. You have tried everything without success.Īfter the clean Windows 10 installation, download and install any Windows 10 drivers from Toshiba Support site and install them. This is something I normally would not suggest only as a lost resort. If you can't restore your Laptop back by using the Toshiba Restore disc, then you may want to do a clean Windows 10 installation by having Windows 10 format your hard drive before installation begins. I would try and open a Toshiba Support Ticket and tell them about formatting your laptop C drive and installing Windows 10 and see what they say. After upgrading see what driver needs to be updated and download it from Toshiba Support and update them. Then by doing an Ingrade Upgrade, it replaces Windows 8.1 and properly configures your hard drive for Windows 10. By restoring your laptop to the original configuration, everything should work correctly again. It is possible that when you deleted and formatted your Hard drive, there may have been some unique data that the laptop needed to work correctly. Then go to Toshiba Support from the link I posted previously and install all the drivers from that site FIRST. Then do a Ingrade Upgrade to Windows 10 using version 1803 since that is the most stable one at the moment. But if you restore your laptop back to the way it was and everything is working normal again. I realize you would be installing the Original Windows 8.1 OS again. That being said, I would try to Recover your laptop with the original Recovery disc from Toshiba and restore you computer back to the way you bought it in the first place. So whenever you install Windows 10 again it should automatically activate. Since you have Windows 10 installed and activated, that means you have a digital license at Microsoft. Or for some reason your Laptop is not compatible with Windows 10 running on it.
Either your Windows 10 installation is corrupt or something else is going on with your drivers or Windows. The decision would be up to you after listening to other Users advise concerning your issues with your laptop. If not continue reading.īelow is just a suggestion. Try disconnecting the external Monitor and see if you laptop works better.
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